Digital Literacy Resources

A destination for practitioners in service-oriented organizations—such as libraries, schools, community centers, community colleges, and workforce training centers to find digital literacy content. The resources can be found by subject area, community, by skill topic, and learning level.

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	National Broadband Plan Contributed by: Federal Communications Commission Link: http://www.broadband.gov/plan/ 0 Click here to vote The National Broadband Plan lays out a bold roadmap to America's future. These initiatives will stimulate economic growth, spur job creation, and boost our capabilities in education, healthcare, homeland security and more.
	FCC Broadband Speed Test Contributed by: Federal Communications Commission Link: http://www.broadband.gov/qualitytest/about/ 0 Click here to vote The purpose of the Consumer Broadband Test (Beta) is to give consumers additional information about the quality of their broadband connections and to create awareness about the importance of broadband quality in accessing content and services over the internet. Additionally, the FCC may use data collected from the Consumer Broadband Test (Beta), along with submitted street address, to analyze broadband quality and availability on a geographic basis across the United States.
	Parents' Place Contributed by: Federal Communications Commission Link: http://reboot.fcc.gov/parents/childrens-safety 0 Click here to vote Encouraging Safe Use of Electronic Media by Children. From televisions to laptops to cell phones, electronic media have become our children's almost constant companions. Get information about how to improve your children's safety in today's complex media landscape, and what the FCC is doing to help.
	Understanding your Wireless Telephone Bill Contributed by: Federal Communications Commission Link: http://transition.fcc.gov/cgb/consumerfacts/unders... 0 Click here to vote A detailed description of some of the charges or line items that may appear on your traditional wireline telephone bill, your wireless telephone bill, or both.
	Wireless World Travel Contributed by: Federal Communications Commission Link: http://transition.fcc.gov/worldtravel/ 0 Click here to vote Serves as a unique resource for international travelers who want to use mobile phones abroad.
	Avoiding "Miracle" Health Claims Contributed by: Federal Trade Commission (FTC) Link: http://www.ftc.gov/bcp/edu/pubs/consumer/health/he... 0 Click here to vote Guide to avoid "miracle" health claims
	You, Your Privacy Policy and COPPA Contributed by: Federal Trade Commission (FTC) Link: http://business.ftc.gov/sites/default/files/pdf/bu... 0 Click here to vote The FTC has prepared this guide to help website operators comply with the Children's Online Privacy Protection Rule. The guide explains each component of a COPPA-compliant privacy policy, answers questions that website operators have asked, and features a Compliance Checklist to help website operators identify areas where their privacy policies could be improved.
	How to Find Health Information Online Contributed by: Federal Trade Commission (FTC) Link: http://www.ftc.gov/bcp/edu/microsites/whocares/hea... 0 Click here to vote Get help searching for and finding health information online.
	Money Matters - Job-Hunting/Job Scams Contributed by: Federal Trade Commission (FTC) Link: http://www.ftc.gov/bcp/edu/microsites/moneymatters... 0 Click here to vote This site offers tips on how to avoid being victimized by firms misrepresenting services related to job searching and job placement.
	Living Life Online Contributed by: Federal Trade Commission (FTC) Link: http://www.ftc.gov/bcp/edu/pubs/consumer/tech/tec1... 5 Click here to vote Parents and teachers often talk about helping you stay safe, online and off. They try to teach you to think critically about what you see and hear, and make sure you have the skills you need to succeed in the 21st century. But the truth is that being a good citizen these days requires the same skills it always has: being honest and respectful of others, and treating other people the way you want to be treated. So whether you are texting or talking, posting photos or playing games, this guide has information to reinforce those citizenship skills that work online and off.
	Checklist for Online Shopping Contributed by: Federal Trade Commission (FTC) Link: http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/al... 0 Click here to vote This page provides tips offered by the FTC on shopping online.
	How to write an effective email Contributed by: Forbes Link: http://www.forbes.com/2009/08/04/effective-email-e... 0 Click here to vote A guide on how to write an effective email.
	Green ICT Guide Contributed by: GeSCI Link: http://www.ictliteracy.info/rf.pdf/Green%20ICT_gui... 0 Click here to vote A guide for the purchase, use, and disposal of ICT.
	Free Online Typing Course Contributed by: GoodTyping.com Link: http://www.goodtyping.com/introduccion.htm?n=Guest... 4 Click here to vote This typing course will guide you step-by-step from the beginning. You will be typing quickly and accurately, without looking at the keys, in just a few hours.
	GCFLearnFree.org Contributed by: Goodwill Community Foundation International Link: http://www.gcflearnfree.org/topics 5 Click here to vote The Goodwill Community Foundation offers free, great online learning on a wide range of basic and intermediate skills in Microsoft office applications, computer basics, Internet basics, social media and other self-sufficiency skills.
	Job Search Tutorial Contributed by: Goodwill Community Foundation International Link: http://www.gcflearnfree.org/jobsearch 5 Click here to vote This tutorial teaches effective strategies for approaching and conducting a job search.
	Internet 101 Contributed by: Goodwill Community Foundation International Link: http://www.gcflearnfree.org/internet101 0 Click here to vote This introductory course will guide you through the basics of the Internet.
	Facebook 101 Contributed by: Goodwill Community Foundation International Link: http://www.gcflearnfree.org/facebook101 5 Click here to vote This tutorial was created to get you up to speed on how to create, use, and maintain a Facebook page of your own, including understanding the Facebook privacy policies and settings.
	Workplace Basics Contributed by: Goodwill Community Foundation International Link: http://www.gcflearnfree.org/workplacebasics 0 Click here to vote Starting a new job and want to make a good impression? In this tutorial, you will understand what is expected of you as a new employee. In addition, you will learn how to complete employee paperwork and what you need to know about your pay, benefits, time off and more.
	Job Success Contributed by: Goodwill Community Foundation International Link: http://www.gcflearnfree.org/jobsuccess 0 Click here to vote Want to learn more about time management? Do you need help communicating with your boss? Workplace Development discusses important factors in workplace success and what you can do to influence your career in positive ways.